After you sign up, we’ll assign you your pick-up and delivery days. Twice-a-week service is Mon/Thurs or Tues/Fri.We will provide you with a “starter kit” including laundry bags with ID tags.You do NOT have to be home. We will coordinate with you as to where we can pick up and deliver your clothes.All route orders are processed at our state-of-the-art plants.Charges are conveniently billed to your credit card upon delivery. We accept Mastercard, Visa, Amex, and Discover.Remember, pickup & delivery are 100% FREE. You pay the same in-store rates as everybody else.For specific delivery areas or other questions, call (800) 864-4429 or (410) 267-8381.