How does the Free pick-up and delivery service operate?
Once you sign up, we provide you with complimentary bags and ID tags – there are separate bags for wash & fold laundry and drycleaning. You do not need to have items every week.
You will receive a route reminder text the night before your scheduled day to see if you need a pick-up the next day.
*To be added to the list of pick-ups, you must TEXT back ONLY: Y or Yes
If we do not receive a Y or Yes response, your name will not be added to the list. If you already have a scheduled delivery, you will not receive a reminder text.
Who do I contact to sign up or if I have a question?
Route Customer Service (sign up, billing, etc): (410) 267-8381 or www.AdmiralCleaners.com.
Do I have to be home when the driver comes?
No. Please place your bag of clothes at your front door by 7:30 am on your days. Your cleaned items will be returned to your door on your next delivery day.
Are my clothes safe hanging on my door?
We have been operating routes for over 20 years and have been issue-free. Routes and drivers are bonded and insured.
Is there an extra charge for pick-up and delivery?
No. The charge for home or office service is the same as in our store locations.
What is your delivery area?
Admiral offers this service at your home or office in the greater Annapolis, Arnold, Severna Park, Millersville, Gambrills, Odenton, Crofton, Crownsville, Davidsonville, and Edgewater areas. Admiral also offers its route service in Chestertown and Easton.
Where are my clothes being cleaned?
Route orders in Anne Arundel County and the mid-shore are cleaned and pressed at Admiral’s Taylor Avenue, Annapolis plant.
How do I pay?
Please use American Express, MasterCard, Visa or Discover, whichever earns you the most points. Orders for the week will be charged to your credit card each Friday. To set up your credit card, call our corporate office at (410) 267-8381 or go online to www.admiralcleaners.com and click on New Customer Sign Up. Please note that by signing up online, you will also be able to review your statement, check order status, see all past orders, request a pick-up and do a garment search.
