Do I have to sort my lights and darks?
No, Admiral Cleaners will sort your items for you.
What should I do if I have an item with a stain?
We can help. Just safety pin a note to the bag, and we’ll pre-treat the item before it’s washed.
Do you wash my items with other people’s clothes?
No, Admiral Cleaners always washes each customer’s loads separately.
What items can go in my wash & fold bag?
Towels, wash clothes, throw blankets, sheets, pillow cases, sweatshirts, shorts, t-shirts, underwear, bras, socks.
Is there anything you won’t wash?
Use your best judgment. As a rule of thumb, if it’s an item you usually dryclean or hand wash at home, then it’s not going to be a good fit for our wash & fold laundry service. You can put that item in your orange, teal or blue route bag, and we will clean it accordingly.
How is shirt laundry different from this laundry?
“Shirt laundry” refers specifically to men’s and women’s cotton (or cotton blend) collared, button-down-front, button-cuff shirts, like those you wear alone or with a suit, or maybe with a tie.
Professionally processed shirt laundry does not go into a clothes dryer, so it should always be turned in with drycleaning and not Wash & Fold laundry.
For nicer shirts that need pressing and other items that require special care, you’ll get the best results with our shirt laundry or drycleaning service.
Do I need to bring mesh laundry bags?
No, Admiral Cleaners has you covered. We have mesh laundry bags that we’ll use as needed to protect your items from anything with a velcro opening, hook-and-eye clasp fasteners, or any other types of closures that might harm the other things in your load.
What kind of detergent and fabric softeners do you use?
Admiral Cleaners uses the best available hypoallergenic products.
What if I need to wash a brand new item that might bleed?
Admiral Cleaners always sorts and washes loads by color. If you have concerns about a particular item, we recommend washing it by itself at home before sending it to us.
Do you follow cleaning instructions on manufacturer tags?
Yes, we always following cleaning instructions. If you’d like to clean an item with our wash & fold laundry service that has a label indicating it should be drycleaned or hand washed, you can sign a waiver.
What if I only have one thing to get washed?
We’ll wash whatever you put in your bag. If you just have one item, though, it might be more economical to use our drycleaning service.
Will you hand wash delicate items?
While we do wash a wide range of items as part of our wash & fold laundry service, it really is meant for cleaning everyday items.
What if all my stuff won’t fit in my laundry bag?
No problem. We’ll get you another laundry bag. Please note that your bag must be able to be cinched to prevent items from falling out.
What happens if everything doesn’t fit back into my laundry bag once the items
are washed and folded?
We’ll put any remaining items that don’t fit into another laundry bag so that nothing gets overly wrinkled.
What if I want something pressed after it’s washed?
Admiral Cleaners’ wash & fold laundry service is meant for general laundry so we do not return items on hangers.